VibeVO Privacy Policy

1. Introduction

We appreciate your interest in our products and services and your visit to our platform (available through the website vibevo.io and its subdomains, hereinafter referred to as the “Platform”). Your privacy is important to us and we want you to feel comfortable visiting our Platform. We take care to protect your personal data collected, processed, and used during visits to our Platform.

This Privacy Policy (“Policy”) describes our practices for collecting, using, maintaining, protecting, and disclosing your information. This Policy applies to information we collect when you use our Platform, register an account, interact with our services, or otherwise communicate with us.

The Platform is operated by [COMPANY_NAME], a company incorporated in [JURISDICTION] (“VibeVO”, “we”, “us”, or “our”). We are the data controller responsible for your personal data.

Please read this Policy carefully to understand our views and practices regarding your personal data and how we will treat it. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with our policies and practices, please do not use the Platform.

2. Information You Give Us

We collect information you provide directly to us when you create an account, fill in forms on our Platform, or correspond with us by email, Telegram, or otherwise. The types of personal information we may collect depend on how you interact with the Platform:

2.1 As an Advertiser

If you register as an Advertiser, the information you provide may include:

• Company name and legal entity details
• Contact details (phone number, email address, business address)
• Telegram account information
• Account name and display name
• Campaign-related data (campaign briefs, budgets, targeting criteria)
• Payment and billing information
• Any other personal data you choose to provide

2.2 As a Creator

If you register as a Creator, the information you provide may include:

• Display name and profile information
• Contact details (phone number, email address)
• Telegram account information
• Social media account information, including platform name, handle, and URL (e.g., TikTok, YouTube, Instagram, VK)
• Content portfolio and performance metrics
• Payment and payout details
• Any other personal data you choose to provide

2.3 KYC Information

We reserve the right to request Know Your Customer (“KYC”) information from you at any time. This may include government-issued identification documents, proof of address, or other documentation necessary to verify your identity. We may engage a third-party KYC provider to assist with this verification process.

3. Information We Automatically Collect

When you access our Platform, we may automatically collect certain information about your device and usage, including:

• Browser type, version, and settings
• Operating system and device information
• IP address and approximate geographic location
• Referring website or source
• Pages visited and features used on the Platform
• Date, time, and duration of your visit
• Publicly available profile information from third-party social networks you have connected to the Platform
• UTM parameters and campaign attribution data

This information is collected using cookies, server logs, and similar technologies. Please see Section 10 (Cookies) for more details.

4. How We Use Your Personal Information

We use the information we collect about you for the following purposes and on the following legal bases:

4.1 With Your Consent

• To send you marketing communications about our products and services
• To use cookies and similar technologies for analytics and personalization purposes

4.2 For the Performance of a Contract

• To create and manage your account on the Platform
• To provide our services, including campaign management and influencer marketing functionality
• To process transactions and manage payments
• To facilitate communication between Advertisers and Creators
• To provide customer support and respond to your inquiries

4.3 For Our Legitimate Interests

• To improve, maintain, and optimize our Platform and services
• To detect, prevent, and address fraud, abuse, security risks, and technical issues
• To conduct analytics and research to understand how our Platform is used
• To enforce our terms of service and other agreements
• To protect the rights, property, or safety of VibeVO, our users, or others

4.4 For Compliance with Legal Obligations

• To comply with applicable laws, regulations, and legal processes
• To respond to lawful requests from public authorities, including law enforcement
• To fulfill KYC and anti-money laundering requirements where applicable

5. Others Who May Receive or Have Access to Your Personal Information

We may share your personal information with the following categories of recipients:

5.1 Group Entities

We may share your personal information with our subsidiaries, affiliates, and other companies within our corporate group for the purposes described in this Policy.

5.2 Third-Party Service Providers

We engage third-party companies and individuals to perform services on our behalf, such as hosting, data analytics, payment processing, customer support, and email delivery. These service providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

5.3 KYC Providers

If we require identity verification, we may share your information with third-party KYC providers for the purpose of verifying your identity in accordance with applicable legal requirements.

5.4 Legal Obligations

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of VibeVO, prevent or investigate possible wrongdoing in connection with the Platform, protect the personal safety of users of the Platform or the public, or protect against legal liability.

6. Where We Store Your Personal Information Outside the EEA

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our service providers.

Where we transfer your personal data outside of the EEA, we will ensure that it is protected and transferred in a manner consistent with legal requirements. This can be done in a number of ways, for instance by ensuring the country in which your personal data will be handled has been deemed “adequate” by the European Commission, or by using contractual terms approved by the European Commission which give personal data the same protection it has in Europe, such as Standard Contractual Clauses.

7. How Long We Keep Your Personal Information For

We will retain your personal information only for as long as is necessary for the purposes set out in this Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

When we no longer need your personal information, we will securely delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have certain rights regarding your personal information. These rights include:

• Right of Access: You have the right to request a copy of the personal information we hold about you, along with information about how we process it.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal.
• Right to Object: You have the right to object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
• Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Right to Data Portability: You have the right to request that we transfer the personal information you have provided to us to another organization, or directly to you, in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable data protection law.

To exercise any of these rights, please contact us at support@vibevo.io. We will respond to your request within the timeframe required by applicable law.

9. Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We encourage you to take steps to keep your personal information safe, including choosing a strong password and keeping it confidential, logging out of your account after use, and being cautious of phishing attempts. If you become aware of any unauthorized access to your account, please notify us immediately at support@vibevo.io.

10. Cookies

Our Platform uses cookies and similar tracking technologies to distinguish you from other users and to provide you with a better experience when you browse our Platform. Cookies are small text files that are placed on your device when you visit a website.

We use the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for the operation of our Platform. They include, for example, cookies that enable you to log into secure areas of the Platform and maintain your session.
• Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Platform. This helps us improve the way our Platform works, for example, by ensuring that users can find what they are looking for easily. We may use Google Analytics or similar services for this purpose.
• Functionality Cookies: These cookies are used to recognize you when you return to our Platform. They enable us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Platform may become inaccessible or not function properly.

11. Third-Party Links

The Platform may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Platform, we encourage you to read the privacy policy of every website you visit.

12. Social Plugins

Our Platform may use social plugins from various social networks, including but not limited to Telegram, TikTok, YouTube, Instagram, and VK. When you visit a page on our Platform that contains a social plugin, your browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly to your browser by the social network and integrated into the page.

Through this integration, the social network receives the information that your browser has accessed the corresponding page of our Platform, even if you do not have an account with that social network or are not currently logged in. This information (including your IP address) is transmitted directly to a server of the respective social network. For information on the purpose and scope of data collection and further processing by the social networks, as well as your rights and privacy settings, please refer to the privacy policies of those social networks.

13. Marketing

We may use your personal information to send you information about our products, services, and promotions that we think may be of interest to you. We will only send you marketing communications where we have your consent or where we have another lawful basis to do so.

You have the right to opt out of marketing communications at any time by contacting us at support@vibevo.io or by using the unsubscribe link in any marketing email we send you. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.

14. Changes to This Policy

We may update this Policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email or through a notice on the Platform. The date of the last revision is indicated at the top of this page. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

15. Contacting Us

If you have any questions, comments, or requests regarding this Policy or our privacy practices, please contact us at:

• Email: support@vibevo.io
• Company: [COMPANY_NAME]
• Registered Address: [REGISTERED_ADDRESS]